Get real H21-287_V1.0 exam questions for better preparation
Real Huawei H21-287_V1.0 practice exam questions for easy pass!
Updated: May 30, 2026
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Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:
1. For a customer who requires detailed compliance reporting for PCI DSS, which AICC feature is essential to demonstrate that cardholder data is not present in call recordings?
A) Secure logging of all access to the recording system.
B) Digital watermarking of audio files.
C) Automatic deletion of recordings after 24 hours.
D) Segmentation of the network where recordings are stored.
2. The SIP protocol (Session Initiation Protocol) is used only for call signaling and setup; the actual voice media is carried by a separate protocol like RTP.
A) True
B) False
3. Which factor is the most significant when determining the required storage capacity for a call recording system in AICC?
A) The total number of calls per month.
B) The size of the CRM database.
C) The number of recorded hours per day, the audio codec used, and the retention policy.
D) The number of agents.
4. Which AICC architecture pattern is most resistant to a "split-brain" scenario in a high-availability cluster?
A) Manual intervention by an administrator.
B) Implementing a third-party witness service or a tie-breaker node in a separate fault domain.
C) Relying on the network heartbeat alone.
D) Using a single quorum disk witness.
5. A customer wants to use AICC to handle customer inquiries from a popular messaging platform like WhatsApp. What is the primary technical requirement for this integration?
A) The customer must use a specific brand of phone.
B) The AICC must have a dedicated component (a channel gateway) that can connect to the messaging platform's API.
C) The IVR must be configured to accept voice messages.
D) All agents must have personal WhatsApp accounts.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |
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