Get real 1Z0-1064-26 exam questions for better preparation
Real Oracle 1Z0-1064-26 practice exam questions for easy pass!
Updated: Aug 18, 2026
No. of Questions: 79 Questions & Answers with Testing Engine
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Oracle 1Z0-1064-26 Exam Overview:
| Certification Vendor: | Oracle |
| Exam Name: | Oracle Fusion Service 2026 Implementation Professional |
| Exam Number: | 1Z0-1064-26 |
| Certificate Validity Period: | 2 years (typical Oracle certification validity) |
| Exam Price: | USD 245 (may vary by region) |
| Exam Format: | Multiple choice, Scenario-based questions |
| Passing Score: | Approximately 65–70% |
| Real Exam Qty: | 50–70 |
| Available Languages: | English |
| Exam Duration: | 120 minutes |
| Related Certifications: | Oracle Fusion Service Certification Oracle CX Service Certifications |
| Sample Questions: | Oracle 1Z0-1064-26 Sample Questions |
| Exam Way: | Online proctored or test center (Pearson VUE) |
| Pre Condition: | Recommended: Familiarity with Oracle Fusion Cloud Applications and basic CRM/service concepts |
| Official Syllabus URL: | https://education.oracle.com |
Oracle 1Z0-1064-26 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Reporting and Analytics | - Service analytics
|
| Oracle Fusion Service Overview | - Core Service Architecture
|
| Knowledge Management | - Knowledge articles
|
| Field Service and Dispatch | - Field service operations
|
| Service Request Management | - Case and ticket handling
|
| Integrations and Extensions | - Integration capabilities
|
Oracle Fusion Service 2026 Implementation Professional Sample Questions:
1. What four actions do the as-delivered Service Request components included in a Digital Customer Service (DCS) application enable a DCS user to do?
A) Chat with an Agent about a Service Request.
B) Delete a Service Request.
C) Add a message to a Service Request.
D) View and edit attachments to a Service Request.
E) Create a Service Request.
2. You are at the beginning of an Engagement Cloud implementation project and your team is not able to find some of the email setup tasks.
Which is the main reason for this issue?
A) The team members have not established the e-mail feature on the Offerings page.
B) The environment was not provisioned correctly and the service module is missing.
C) The team members don't have the Email Administrator Role provisioned.
D) There are no specific e-mail tasks available.
3. Immediately after your production deployment of Engagement Cloud your users report that the media toolbar is not being displayed.
Which are two reasons for this behavior?
A) You did not enable the vertical toolbar which is required, while the horizontal is optional.
B) The signed-in user does not have the appropriate access privileges to a toolbar.
C) You have not enabled the Computer Telephony Integration (CTI) service.
D) The only toolbar enabled is the default one, and you must configure at least two.
E) You entered a toolbar height that is not more than 70 pixels.
4. Which two are required to publish a completed Digital Customer Service (DCS) application?
A) moving the application to Staging and subsequently to Production status
B) system administrator approval
C) nothing (DCS applications are always available to all users.)
D) a single "publish" action to complete the task
5. Which three statements are true about building Digital Customer Service (DCS) applications?
A) Many DCS applications can be active in production at the same time.
B) DCS application can be embedded in other sites.
C) Only one version of a DCS application can be active in production at any time.
D) DCS includes a "reference implementation template" that illustrates recommended implementation practices.
Solutions:
| Question # 1 Answer: A,B,D,E | Question # 2 Answer: A | Question # 3 Answer: A,C | Question # 4 Answer: A,C | Question # 5 Answer: B,C,D |
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