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Real Avaya 31860X practice exam questions for easy pass!

Updated: Jul 18, 2026

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Avaya 31860X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya IX™ Calling Design Exam
Exam Number:31860X
Exam Format:Multiple Choice, Scenario-Based, Proctored
Exam Duration:90 minutes
Available Languages:English
Certificate Validity Period:2 years
Passing Score:70% - 72%
Exam Price:USD 125
Related Certifications:Avaya OneCloud UCaaS Design
Avaya Certified Design Expert (ACDE)
Real Exam Qty:60
Recommended Training:Avaya IX Calling Design Documentation
Avaya IX Calling Design Official Training
Exam Registration:Avaya Learning
Pearson VUE Registration
Sample Questions:Avaya 31860X Sample Questions
Exam Way:Online proctored or in-person at authorized Pearson VUE test centers
Pre Condition:Recommended: Basic knowledge of Avaya UC solutions, networking, SIP, and telephony concepts; no mandatory prerequisite exam
Official Syllabus URL:https://learning.avaya.com/

Avaya 31860X Exam Syllabus Topics:

SectionWeightObjectives
Deployment & Troubleshooting10%- Monitoring and performance optimization
- Common design issues and resolution
- Deployment planning and validation
Integration & Interoperability20%- Third-party application integration
- Interoperability with Avaya Aura
- Integration with PSTN and legacy systems
Avaya IX Calling Overview10%- Solution architecture and components
- Key features and benefits
- Integration with other Avaya platforms
Security & Compliance15%- Security framework and policies
- Encryption and authentication
- Regulatory compliance requirements
Core Solution Design25%- Call routing and handling design
- User and device provisioning model
- Avaya IX Calling core components design
- Media and signaling design
Design Principles & Requirements Analysis20%- Network infrastructure assessment
- Customer requirements gathering
- Scalability and redundancy planning
- Dial plan and numbering scheme design

Avaya IX™ Calling Design Sample Questions:

1. Your customer is asking about the Multiple Appearance Directory Number (MADN) feature that has been added in support of CS1000 migrations. It includes Single Call Appearance/Arrangement (SCA) which works like Communication Manager bridging, and multiple Call Appearance/Arrange (MCA) which works like bridging on the CS1000.
Which statement about MCA is true?

A) It is only available on Avaya Equinox clients.
B) It is tied to a particular call appearance on the primary endpoint.
C) It is only available on Device Adapted sets.
D) It makes all calls private.


2. Your customer is expanding their communications infrastructure. They want to protect their investment In existing equipment. They currently have two Avaya G450 gateways.
What is the maximum number of Digital Signaling Processor (DSP) resources that the two Avaya G450 will support?

A) 640
B) 360
C) 1200
D) 960


3. You are recommending the WAN link requirement per branch for a multi-location customer. The customer estimates the branch Inter-office communication use rate over the WAN to be one trunk per 20 branch users, and there are 460 users at each branch. You assume that after all header compressions have been applied, there is a 30% protocol overhead, and the G.729 codec being used provides 7.2 kbps.
How much bandwidth is needed for voice traffic on the WAN link for each branch?

A) 215.3 Kbps
B) 187.2 Kbps
C) 165.6 Kbps
D) 115.9 Kbps


4. The Avaya Session Border Controller for Enterprise (SBCE) uses Standard and Advanced licenses.
In addition to Remote Worker functionality, what are two additional features that require a standard license and an advanced license? (Choose two.)

A) High availability
B) Media forking (SIPREC)
C) Network Address Translation (NAT) traversal
D) Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP) encryption


5. You are designing a Communication Manager (CM) 8 solution with centralized ISDN trunks at the main site and two remote gateway locations. Each remote location will be connected to the main server via dedicated, point-to-point WAN service. Main - CM 8.1 duplex pair with 2-G450s and 250 IP stations Remote 1 - S8300E LSP/G450 with 125 IP stations Remote 2 - S8300E LSP/G430 with 30 IP stations.
To ensure that no one site Is overwhelmed by CM traffic, what is the recommended number of network regions required for this design?

A) 6 regions: 1 at the main, 1 at each remote site, and 1 virtual network region for each site
B) 7 regions: 1 at the main, 1 at each remote site, 1 for each site's IP telephones, and one for the virtual network region
C) 4 regions: 1 at the main, 1 at each remote site, and 1 for the virtual network region
D) 3 regions: 1 at the main, and 1 at each remote site


Solutions:

Question # 1
Answer: D
Question # 2
Answer: A
Question # 3
Answer: D
Question # 4
Answer: B,C
Question # 5
Answer: D

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