Get real AP-203 exam questions for better preparation
Real Salesforce AP-203 practice exam questions for easy pass!
Updated: Sep 12, 2026
No. of Questions: 78 Questions & Answers with Testing Engine
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Salesforce AP-203 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Communications Cloud Accredited Professional |
| Exam Number: | AP-203 |
| Related Certifications: | Salesforce Accredited Professional Exams Certification |
| Real Exam Qty: | 55 |
| Certificate Validity Period: | N/A |
| Exam Format: | Multiple-choice, Multiple-select |
| Passing Score: | 65% |
| Available Languages: | English |
| Exam Price: | $150 USD |
| Exam Duration: | 90 minutes |
| Sample Questions: | Salesforce AP-203 Sample Questions |
| Exam Way: | Online proctored or onsite at a testing center (Closed-book) |
| Pre Condition: | None |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Communications-Cloud-AP-Exam-Guide |
Salesforce AP-203 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Planning and Design | 60% | - Solution Architecture
|
| Topic 2: Delivery | 16% | - Implementation
|
| Topic 3: Discovery | 24% | - Architecture Assessment
|
Salesforce Communications Cloud Accredited Professional Sample Questions:
Universal containers (UC) is a communication service provider using commination cloud. As a part of internet order fulfillment, UC warehouse agents will use salesforce to enter a router's barcode and enter the shipping tracking number of the router. How should a Communication cloud consultant solve this requirement?
- A. Configure a manual task Orchestration item that will launch a flow to enter the router's barcode number and shipping tracking number.
- B. Configure an Autotask Orchestration item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
- C. Configure a Push Event Orchestration item that will receive the router's barcode number and shipping tracking number
- D. Configure a Manual Task Orchestration item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?
- A. Design a contract creation and contract renewal flows
- B. Design a quoting flow to negotiate price and discount approval process.
- C. Design opportunity management flows and convert the opportunity to quote.
- D. Design order capture and order fulfillment flows
ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?
- A. Advise them to use picklist attribute with multiple pick lists values instead of configuring new products
- B. Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules
- C. Keep the number of attribute on the product low, avoid big picklist and direct assignments.
- D. Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?
- A. Assets based ordering
- B. Digital commerce
- C. Mobile subscription Management
- D. Enterprise Sales Management
UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement
- A. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global
- B. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order
- C. Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
- D. Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item
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