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Real IBM C9020-971 practice exam questions for easy pass!
Updated: Oct 21, 2026
No. of Questions: 55 Questions & Answers with Testing Engine
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IBM C9020-971 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Enterprise Storage Technical Support C9020-971 |
| Exam Number: | C9020-971 |
| Exam Format: | Multiple choice |
| Available Languages: | English |
| Recommended Training: | IBM Training and Skills |
| Exam Registration: | IBM Certification Portal |
| Sample Questions: | IBM C9020-971 Sample Questions |
| Exam Way: | Online proctored or test center exam via authorized testing provider (commonly Pearson VUE for IBM certifications). |
| Pre Condition: | Basic knowledge of enterprise storage systems and networking concepts is recommended. |
IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Data Protection and Availability | - Replication technologies - Backup and restore concepts - High availability and disaster recovery |
| Topic 2: Storage Administration and Management | - Volume provisioning and configuration - Capacity planning and optimization - Storage monitoring and performance management |
| Topic 3: Troubleshooting and Support | - Log analysis and problem determination - Common storage issues and diagnostics - Performance troubleshooting |
| Topic 4: Storage Fundamentals | - Storage architectures and tiers - Basic storage concepts (block, file, object) - RAID concepts and data protection mechanisms |
| Topic 5: IBM Storage Solutions Overview | - IBM storage product portfolio overview - Enterprise storage system components |
| Topic 6: SAN and Networked Storage | - Fibre Channel SAN concepts - iSCSI and IP-based storage networking - Zoning, masking, and connectivity |
IBM Enterprise Storage Technical Support Sample Questions:
Which IBM backup product should you propose to a customer who wants to meet the disk-based business continuity needs of the enterprise data center?
- A. IBM Spectrum Accelerate
- B. IBM Spectrum Protect
- C. IBM Spectrum Archive
- D. IBM Spectrum Control
Correct Answer: B 🗳️
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A solution architect has determined the amount of spindles needed to satisfy performance and RAID level requirements for a DS8870.
Which tool provides information on the number of spare drives included in the system?
- A. Disk Magic
- B. Capacity Magic
- C. eConfig
- D. STAT
Correct Answer: A 🗳️
A customer wants to order a full rack XIV system. The customer is on the 5th floor of the building and the elevator cannot handle the weight of a fully loaded XIV.
What is needed to deliver the system to the customer?
- A. Place the order with height and weight reduction delivery.
- B. Place the order, then have the installer take apart and reassemble the XIV.
- C. Place the order with only 6 modules then perform a MES upgrade.
- D. Place the order with just 1 TB drives.
Correct Answer: B 🗳️
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A customer has a single frame TS3500 with a L23 frame. There are five TS1150 drives and 100 tapes in this frame. The customer wants to add five LTO-6 drives to this TS3500.
What is the most cost effective solution for this customer?
- A. Add LTO-6 drives to a new D53 frame and add LTO media to the L23 frame.
- B. Add a D53 frame with LTO-6 drives and add the LTO media to a D53 frame.
- C. Add a L53 frame with LTO-6 drives and add the LTO media to a L53 frame.
- D. Add LTO-6 drives to the existing L23 frame and add the LTO media to a D53 frame.
Correct Answer: C 🗳️
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A customer has experienced high drive failure and loss of data in its environment and is considering XIV to replace the existing storage.
Which XIV benefit should the technical specialist highlight to address this customer's concerns?
- A. IBM Advanced System Placement program
- B. Exception rebuild speed
- C. IBM Hyper-Scale
- D. Distributed cache
Correct Answer: C 🗳️
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