Get real CIS-ITSM exam questions for better preparation

Real ServiceNow CIS-ITSM practice exam questions for easy pass!

Updated: Aug 09, 2026

No. of Questions: 201 Questions & Answers with Testing Engine

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Choosing Purchase: "Online Test Engine"
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CIS-ITSM Exams with verified real questions and real answers will help you 100% pass

Our ServiceNow CIS-ITSM study material is researched and written by the experts who acquaint with the knowledge in the actual test. The accurate and verified answers can help you prepare well for the actual test. Besides, you can try CIS-ITSM free demo questions to assess the validity of it.

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CIS-ITSM Practice Q&A's

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ServiceNow CIS-ITSM Exam Syllabus Topics:

TopicDetails
Topic 1
  • Implementation solutions that work in conjunction with baseline application functionality
  • Integration capabilities
Topic 2
  • Basic and advanced features in baseline installation of the current release
  • Relationships among application tables
Topic 3
  • Basic and advanced operations performed by users and the system
  • Key tables used in the application
Topic 4
  • Primary application components (Script Includes, Business Rules, etc.)
  • State model and default process flow

Reference: https://nowlearning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievement_id=6c8e1d77dbc27f40de3cdb85ca961970

Scope

This certificate verifies the fundamental knowledge to become a development consultant ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.

Exam Content

The examination consists of 65 Questions. Candidates should attempt maximum correct answers for a better score.

Formats of Question

  • Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
  • Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.

Exam Duration

Candidates will have 90 minutes for attempting 65 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.

Exam Results

The ServiceNow CIS-ITSM certification is a pass or fail exam. The examination is scored against a minimum standard established by ServiceNow who are guided by the certification industry best practices and guidelines. On successful submission of the certification examination, result in the form of Pass or Fail result is immediately calculated and displayed to the candidate. No further details will be provided to the candidate.

ServiceNow CIS-ITSM Exam Overview:

Certification Vendor:ServiceNow
Exam Name:ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM)
Exam Number:CIS-ITSM
Real Exam Qty:60
Related Certifications:ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist - ITSM
Passing Score:70%
Available Languages:English
Certificate Validity Period:Requires maintenance via ServiceNow delta exams (no fixed expiration)
Exam Format:Multiple Choice, Multiple Select
Exam Price:$450 USD
Exam Duration:90 minutes
Recommended Training:ServiceNow IT Service Management (ITSM) Implementation Course
Exam Registration:ServiceNow Training and Certification Portal
Sample Questions:ServiceNow CIS-ITSM Sample Questions
Exam Way:Online proctored or authorized testing center
Pre Condition:Recommended: ServiceNow Certified System Administrator (CSA) or equivalent platform experience
Official Syllabus URL:https://www.servicenow.com/services/training-and-certification.html

Certified Implementation Specialist - ServiceNow Training and Certification

Preparation Guide for ServiceNow CIS-ITSM Certification Exam

Introduction

The Certified Implementation Specialist - IT Service Management Certification Exam certifies the candidate having skills and essential knowledge to configure, implement, and maintain ServiceNow ITSM application.

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Frequently Asked Questions

What kinds of study material itPass4sure provides?

Test Engine: CIS-ITSM study test engine can be downloaded and run on your own devices. Practice the test on the interactive & simulated environment.
PDF (duplicate of the test engine): the contents are the same as the test engine, support printing.

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Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.

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All the products are updated frequently but not on a fixed date. Our professional team pays a great attention to the exam updates and they always upgrade the content accordingly.

Do you have money back policy? How can I get refund in case of failure?

Yes. We have the money back guarantee in case of failure by our products. The process of money back is very simple: you just need to show us your failure score report within 60 days from the date of purchase of the exam. We will then verify the authenticity of documents submitted and arrange the refund after receiving the email and confirmation process. The money will be back to your payment account within 7 days.

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