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Real HP HP0-286 practice exam questions for easy pass!

Updated: Aug 24, 2026

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HP HP0-286 Exam Overview:

Certification Vendor:Hewlett-Packard (HP)
Exam Name:HP OpenView Servicecenter 6.x Administrator
Exam Number:HP0-286
Exam Format:Multiple Choice
Available Languages:English
Related Certifications:HP OpenView Servicecenter Administrator
HP IT Service Management Certifications
Real Exam Qty:60
Exam Duration:105 minutes
Passing Score:70%
Certificate Validity Period:Retired / No longer offered
Recommended Training:HP IT Service Management Training (legacy HP courses)
Exam Registration:HP Certification Portal (legacy)
Sample Questions:HP HP0-286 Sample Questions
Exam Way:Proctored exam (historically available via Pearson VUE or HP certification centers; now retired)
Pre Condition:No formal prerequisite; recommended experience with HP OpenView Servicecenter or IT Service Management systems
Official Syllabus URL:https://www.hp.com

HP HP0-286 Exam Syllabus Topics:

SectionObjectives
Reporting and Analytics- Advanced reporting
  • 1. Custom report generation
    - Standard reports
    • 1. Incident and problem reports
      Service Desk and Incident Management- Service request handling
      • 1. Workflow automation
        • 2. Approval processes
          - Incident lifecycle management
          • 1. Logging and categorization
            • 2. Assignment and escalation rules
              ServiceCenter Architecture and Components- System architecture overview
              • 1. Client-server model
                • 2. Core modules and services
                  - Database structure
                  • 1. Performance considerations
                    • 2. Schema design and data flow
                      Configuration and Customization- Customization tools
                      • 1. UI customization
                        • 2. Scripting and integrations
                          - System configuration
                          • 1. Business rules configuration
                            • 2. Forms and templates
                              Administration and Maintenance- System maintenance
                              • 1. Backup and recovery
                                • 2. Performance tuning
                                  - User and role management
                                  • 1. Access control
                                    • 2. Permissions management

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