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Real Salesforce NP-Con-101 practice exam questions for easy pass!

Updated: Aug 25, 2026

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Salesforce NP-Con-101 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Nonprofit Success Pack Consultant
Exam Number:NP-Con-101
Exam Format:Multiple-choice, Multiple-select
Passing Score:67%
Exam Duration:105 minutes
Real Exam Qty:65
Available Languages:English
Exam Price:USD 200 (Retake: USD 100)
Certificate Validity Period:2 years
Related Certifications:Salesforce Certified Administrator
Recommended Training:Salesforce Trailhead - Nonprofit Success Pack
Exam Registration:Salesforce Certification Registration
Sample Questions:Salesforce NP-Con-101 Sample Questions
Exam Way:Online proctored or onsite test center
Pre Condition:Must hold Salesforce Certified Administrator certification
Official Syllabus URL:https://trailhead.salesforce.com/credentials/npspconsultant

Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Data Management and Quality15%- Data import and export
  • 1. Bulk data operations
  • 2. NPSP Data Import Tool vs Data Loader
- Duplicate management and data cleaning
  • 1. Data validation and governance
  • 2. Matching rules and deduplication
Topic 2: Solution Design and Implementation20%- Requirements gathering and solution design
  • 1. Declarative vs custom development
  • 2. Aligning NPSP features with nonprofit needs
- Deployment and change management
  • 1. Governance and maintenance best practices
  • 2. Testing and deployment strategies
Topic 3: Nonprofit Success Pack Overview and Architecture15%- NPSP settings and configuration framework
  • 1. Package configuration options
  • 2. Global settings and customizations
- NPSP core components and data model
  • 1. NPSP object structure and relationships
  • 2. Contact relationships and affiliations
  • 3. Household and account models
Topic 4: Reporting and Analytics5%- NPSP-specific reports and dashboards
  • 1. Household and donor analytics
  • 2. LYBUNT, SYBUNT, and giving reports
Topic 5: Fundraising and Donation Management22%- Donation and payment processing
  • 1. Payment gateway integration
  • 2. Soft credits and matching gifts
  • 3. One-time and recurring donations
- Gift management and acknowledgement
  • 1. Donation lifecycle tracking
  • 2. Receipting and acknowledgement processes
Topic 6: Program and Service Delivery18%- Case management and client services
  • 1. Nonprofit Cloud Case Management integration
  • 2. Service delivery tracking
- Program Management Module (PMM)
  • 1. Programs, engagements, and services
  • 2. Participant tracking and outcomes

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit needs to track key information for grants it applies for and receives, such as deadline dates, activity completion dates, and descriptions. In addition, the nonprofit wants to track actions completed and view the next deadline date on the Opportunity.
Which feature should the consultant recommend?

A) Deliverables
B) Tasks and Events
C) Cases
D) Engagement Plans


2. A nonprofit organization wants a cost-effective solution to generate and send donation acknowledgements automatically to donors via email. Which Salesforce solution should the consultant recommend?

A) Nonprofit Success Pack
B) Pardot
C) Marketing Cloud
D) Commerce Cloud


3. A nonprofit client wants to connect directly to other nonprofits using Salesforce who have a very similar business use case.
Which resource is designed for this purpose?

A) Power of Us Hub Solution Exchange
B) Trailblazer Community User Group
C) Salesforce.org website
D) AppExchange


4. A consultant is using the Conversion Utility tool to convert an NPSP account model from One-to-One to Household.
Which manual action will the consultant need to take after the Conversion Utility tool runs successfully?

A) Select a Primary Contact for each Household Account.
B) Delete One-to-One account records.
C) Move Tasks from the One-to-One Accounts to the new Household Accounts.
D) Move Opportunities from the One-to-One Accounts to the new Household Accounts and Contacts.


5. A nonprofit organization is migrating from a standard Salesforce org to an NPSP org. It has a large volume of contacts. The nonprofit organization is considering using an Individual ("Bucket") account model. What are two considerations in this situation?

A) Once the Individual model is enabled, it cannot be changed.
B) The Account name is identical to the Contact name.
C) There is a risk of account data skew with the Individual account model and the large volume of contacts.
D) The Individual account model is a legacy account model and is no longer recommended.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: A
Question # 5
Answer: C,D

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