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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?

A) The UMS service is installed automatically.
B) The UMS licenses have not been loaded.
C) The server platform does not meet the requirements.
D) The Windows account does not have permission.

2. Which VoiceMail Pro to email service type is configured from the Voicemail Client under Preferences and General?

A) UMS Web
B) SNMP
C) IMAP
D) MAPI

3. When implementing a fully integrated multi-site network using only IP500s, which licenses will be required to be on all sites?

A) Preferred Edition - Messaging
B) Advanced Small Community Networking (SCAN)
C) IP500 IP Office Multi-Site Network (MSN)
D) IP500 Voice Networking Channels

4. A customer has opened up a new location in London that will have four employees. They want to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. The employees in London will use the New York City location for all outbound and inbound calls and want to be able to dial any extension at either location. What should you recommend for this customer?

A) Install an IP500 with four digital phones in London and use short codes to dial across the H.323 IP trunk to connect back to New York City.
B) Install an IP500 with four IP phones in London and create a VPN connection between London and New York City with firewalls at both locations using double network address translations.
C) Install an IP500 with four IP phones in London and use the H.323 IP trunk for a SCN to connect back to New York City to dial out of New York City.
D) Install an IP500 with four IP phones in New York City and use the H.323 IP trunk for a SCN to connect back to London to dial out of London.

5. Which three must be completed for an IP Office user to be counted in CCR as an agent?
(Choose three.)

A) A valid CCR Agent license must be installed in the IP Office configuration.
B) Force Account Code must be checked on the user's Supervisor tab.
C) Forced Login Code must be entered on the user's Supervisor tab.
D) CCR Agent must be checked on the user's Supervisor tab.
E) User must be a member of a hunt group.

Solutions: