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Real Avaya 61451T practice exam questions for easy pass!
Last Updated: Sep 16, 2026
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Avaya 61451T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Configuration | 20-25% | - Licensing setup - Initial system configuration - Hardware requirements and installation - Network settings and connectivity |
| Avaya Aura Communication Manager Architecture | 15-20% | - System components and architecture - System redundancy and failover - Feature Server functionality - Communication Manager messaging |
| Maintenance and Troubleshooting | 20-25% | - Common issue resolution - Backup and recovery procedures - System monitoring |
| Integration and Advanced Features | 10-15% | - SIP integration basics - Migration considerations - Unified Communications features |
| Administration Tasks | 25-30% | - Hunt groups and call center configuration - System management using SAT/CLI - User and extension administration - Security administration - Feature activation and management |
Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
How does the Call Center ACD feature benefit a business using Communication Manager?
- A. By efficiently routing calls based on agent availability and skill level
- B. By reducing the need for direct user interaction
- C. By automatically locking stations that are not in use
- D. By encrypting all calls routed through the ACD
Correct Answer: A 🗳️
What is the primary role of the Facility Restriction Level (FRL) feature in Communication Manager?
- A. It encrypts voice data passing through the trunks.
- B. It determines the maximum allowed bandwidth for each trunk.
- C. It manages physical access to the communication hardware.
- D. It restricts the call capabilities of a trunk based on security requirements.
Correct Answer: D 🗳️
How do the EC500 and Extend Call features primarily function within Communication Manager?
(Choose Two)
- A. They provide automatic voicemail transfer.
- B. They enable calls to be extended to mobile or other external devices.
- C. They allow users to switch devices mid-call without interruption.
- D. They encrypt calls when extended to an external device.
Correct Answer: B,C 🗳️
How do Basic Hunt Groups operate within Communication Manager to improve call handling?
- A. By ensuring that calls are never missed, as they are distributed among group members
- B. By locking stations that are not actively participating in call handling
- C. By encrypting the call data within the group
- D. By allowing all calls to be picked up by the first available agent
Correct Answer: A 🗳️
Which features are typical of Basic Hunt Groups in Communication Manager?
(Choose Three)
- A. Providing detailed analytics on call patterns
- B. Enabling users to log in and log out of the group
- C. Integrating with external call center software
- D. Distributing incoming calls among a group of extensions
- E. Allowing sequential or simultaneous ringing
Correct Answer: B,D,E 🗳️
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