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Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. All users of Avaya Equinox Conferencing are unable to connect to any Virtual Meeting Rooms. When viewing the server.log of Equinox Management the following error message is in the log:
[AuthResult: result = REJECTED, message = MCUNoResponse]. Which cause does this error message point to?

A) Equinox Media Server is not available.
B) Avaya Aura Web Gateway is not available.
C) Session Manager is not available.
D) Equinox Management is not available.

2. Users are unable to send and receive IM/Multimedia messages. The Avaya IX Workplace Client displays the following error message:
The messaging service is not currently available. Viewing the ps.log, you find the following log entry:
[LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'. What is causing this problem?

A) The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
B) The maximum number of subscribers has been reached.
C) The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
D) The maximum number of licensed subscribers has been reached.

3. Multiple users are unable to send or receive Instant Messages. What is causing this problem?

A) The maximum user threshold has been exceeded.
B) Multimedia Messaging has lost synchronization with Session Manager.
C) The Conversations Enabled option on the Presence Services > Messaging (REST) page is not selected.
D) Multimedia Messaging is in License Error Mode.

4. In an Avaya Aura release 8.0.1 environment, where is the best place to start troubleshooting Instant Messaging issues?

A) Avaya Aura Device Services (AADS)
B) Avaya Aura Communication Manager
C) Avaya Aura Messaging (AAM)
D) Presence Services Snap-In/Avaya Breeze

5. What is the impact of an active ESMENABLED parameter set to 0 in AADS Dynamic Configuration on an Avaya IXTM Workplace Client (Win/Mac/iOS/Android)?

A) Avaya IXTM Workplace Client will have no access to the Multimedia Messaging service.
B) Avaya IXTM Workplace Client will not be able to make/receive calls.
C) Avaya IXTM Workplace Client will not be able to register.
D) Avaya IXTM Workplace Client will not have the "Start My Meeting" button.

Solutions: