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Real Avaya 78202T practice exam questions for easy pass!
Last Updated: Oct 11, 2026
No. of Questions: 190 Questions & Answers with Testing Engine
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Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Call Flow Configuration and System Monitoring | 20% | - Voicemail and UCM configuration - Call routing and short codes - System monitoring tools - Call behavior analysis |
| Avaya IP Office Platform and Security Administration | 20% | - User and extension configuration - Platform architecture and components - Security settings and policies - System administration and management |
| System Status, Troubleshooting and Alarm Management | 20% | - Fault isolation and troubleshooting - Performance monitoring - Issue escalation procedures - Alarm identification and resolution |
| Integrated System Logging and Network Diagnostics | 20% | - System logging and analysis - Connectivity troubleshooting - Network and SIP diagnostics - SSA and Monitor tools usage |
| Data Backup, Restoration and System Upgrades | 20% | - System recovery processes - Configuration management - Software and firmware upgrades - Backup and restore procedures |
Avaya IP Office™ Platform Support Online Test Sample Questions:
A customer asks you to create a Hunt group on an existing Avaya IP Office™ 500V2 system for the main incoming number. The group will have four members, and an incoming call will ring for all members at once. They should also get a visual indication that a call is waiting.
Which Ring Mode should be selected?
- A. Collective Call Waiting
- B. Collective
- C. Sequential
- D. Rotary Call waiting
Correct Answer: B 🗳️
Explanation: Only visible for itPass4sure members. You can sign-up / login (it's free).
Which application will enable users to access their own recordings from within Media Manager?
- A. User Portal
- B. Workplace Client
- C. Web Client
- D. Voice Recording Client
Correct Answer: A 🗳️
Explanation: Only visible for itPass4sure members. You can sign-up / login (it's free).
What is the additional security measure required for upgrading the IP Office 500 V2 using the Upgrade Wizard?
- A. Biometric authentication
- B. Two-factor authentication
- C. Captcha authentication
- D. Firewall authentication
Correct Answer: B 🗳️
Explanation: Only visible for itPass4sure members. You can sign-up / login (it's free).
Which of the following is the correct method to find the IP address of an IP extension in the IP Office?
- A. Use Monitor to reset the telephone, and watch it get a new DHCP address.
- B. Use ARP from your PC.
- C. Look on the label on the underside of all IP Phones.
- D. Use the Extension Summary in SSA.
Correct Answer: D 🗳️
Explanation: Only visible for itPass4sure members. You can sign-up / login (it's free).
A customer wants all users to import their Outlook contacts into their one-X Portal personal directories.
What is the recommended way for users to achieve this?
- A. Notify the customer that this is not a recommended practice.
- B. Use a .csv format to import the Outlook contacts.
- C. Add each Outlook contact individually to the personal directory.
- D. Copy and paste all contacts from Outlook into the personal directory.
Correct Answer: B 🗳️
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