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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. A customer asks you to create a Hunt group on an existing Avaya IP Office™ 500V2 system for the main incoming number. The group will have four members, and an incoming call will ring for all members at once. They should also get a visual indication that a call is waiting.
Which Ring Mode should be selected?

A) Collective Call Waiting
B) Collective
C) Sequential
D) Rotary Call waiting

2. Which application will enable users to access their own recordings from within Media Manager?

A) User Portal
B) Workplace Client
C) Web Client
D) Voice Recording Client

3. What is the additional security measure required for upgrading the IP Office 500 V2 using the Upgrade Wizard?

A) Biometric authentication
B) Two-factor authentication
C) Captcha authentication
D) Firewall authentication

4. Which of the following is the correct method to find the IP address of an IP extension in the IP Office?

A) Use Monitor to reset the telephone, and watch it get a new DHCP address.
B) Use ARP from your PC.
C) Look on the label on the underside of all IP Phones.
D) Use the Extension Summary in SSA.

5. A customer wants all users to import their Outlook contacts into their one-X Portal personal directories.
What is the recommended way for users to achieve this?

A) Notify the customer that this is not a recommended practice.
B) Use a .csv format to import the Outlook contacts.
C) Add each Outlook contact individually to the personal directory.
D) Copy and paste all contacts from Outlook into the personal directory.

Solutions: