Real Salesforce AP-212 practice exam questions for easy pass!
Last Updated: Aug 27, 2026
No. of Questions: 106 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Strategies and Design | 16% | - Apply implementation best practices - Design promotion lifecycle and engagement strategies - Design loyalty program architecture and data model - Define points, benefits, and redemption processes - Assess business requirements and define loyalty solution |
| Topic 2: On-Going Loyalty Management | 10% | - Configure analytics, dashboards, and reporting - Monitor program performance and optimize - Manage program updates and enhancements |
| Topic 3: Integration | 22% | - Integrate with Salesforce CDP - Integrate with Marketing Cloud - Integrate with Commerce Cloud - Integrate with Service Cloud - Connect to external systems using APIs |
| Topic 4: Loyalty Program and Process Configuration | 52% | - Manage member enrollment, profiles, and preferences - Set up currencies, points, and transaction processing - Set up tier models, qualification, and progression - Configure permissions and security model - Configure foundational program settings - Configure partner management and collaboration - Define incentives, experiential rewards, and vouchers |
1. A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements.
A total of two vouchers will be issued to the member.
The first voucher has a face value of $100, and the second voucher has a face value of $200.
Both vouchers must be used within three months after the first voucher's disbursement date.
The first voucher will be issued to the members over a period of a month.
Which voucher definition settings will fulfill the new voucher's requirements?
A) Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked
B) Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
C) Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked
D) Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
2. In which two scenarios should an Administrator use member engagement attributes?
A) Member attends three trainings between March 1st and April 30th to get 200 bonus points.
B) Member is eligible for 'Bonus days" if the member constantly speeds more than $500 each month for a year.
C) Member buys apparel online and gets 400 bonus points if the member belongs to Gold Tier only.
D) Member enrolls in "welcome aboard" promotion for free surprise gift every quarter.
3. Which set of features should a Consultant check before setting up expanded partner management?
A) Advanced license, PostPaid Billing Type, Partner Ledgers, Partner Conversion Factor for Currencies
B) Growth license, Prepaid Billing Type, Partner Transactions, Partner Conversion Factor O for Currencies
C) Growth license, PostPaid Billing Type, Partner Ledgers, Partner Conversion Factor for Currencies
D) Advanced license, Partner Ledgers, Partner Transactions, Billing Type
4. Cloud Kicks has tasked its Loyalty Consultant with setting up its new Loyalty Management platform. The business requirement is to create personalized experiences across its customer journey.
Which solution should the Loyalty Consultant utilize to create personalized customer experiences?
A) Salesforce Marketing Cloud
B) Salesforce Sales Cloud
C) Salesforce Slack
D) Salesforce Order Management System
5. What is the correct implementation approach for an Administrator to target a promotion only for specific products?
A) Create a custom list on the promotion
B) Map products to promotion through an out-of-the-box Related List
C) Add promotion to the lookup field on the product
D) Create product attributes in Promotion Setup
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: B |
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