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Salesforce Process Automation Accredited Professional Sample Questions:

1. An Administrator at Universal Containers (UC) needs to develop a flow to get the Sales reps' feedback on closed opportunities. The Administrator wants to use the Opportunity object-specific action to launch it. Which standard feature can help UC accomplish this?

A) Create a custom detail page button and add it to opportunity page layout
B) Use Salesforce Survey functionality to help capture feedback
C) Use Salesforce Survey functionality with Object specific action on the Opportunity object
D) Use a flow with Object specific action on the Opportunity object

2. Which should be used to find a matching contact in flow?

A) Find Record
B) Match Record
C) Get Records
D) Find a Matching Record

3. What is a valid distribution method for an Autolaunched Flow with a schedule trigger?

A) Scheduled time and frequency
B) Metadata and Tooling API
C) Custom Apex Classes
D) REST API

4. Which of the two following elements will issue a Data Manipulation Language (DML) statement when the flow is executed?

A) Share Records
B) Create Records
C) Update Records
D) Sort Records

5. For a banking institution, which scenario is a good use case for Salesforce Flow for Service?

A) When a customer wants to locate a branch near their home, the agent locates a nearby office.
B) When agents get a break, they use the Actions and Recommendations component to map out where to go for lunch.
C) When a customer calls and wants to confirm an account balance, the service agent can look it up.
D) When a customer applies for a loan, the service agent runs a credit history check, completes the application, and processes it.

Solutions: