Real Salesforce AP-222 practice exam questions for easy pass!
Last Updated: Aug 01, 2026
No. of Questions: 130 Questions & Answers with Testing Engine
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| Section | Objectives |
|---|---|
| Case and Program Management | - Program and benefit tracking - Case lifecycle management |
| Data Model and Architecture | - Object relationships and configuration principles - Public sector data model components |
| Constituent Experience | - Omni-channel service interactions - Self-service portals and Experience Cloud |
| Security and Compliance | - Data security and access control - Compliance considerations in government deployments |
| Automation and Integration | - Integration with external government systems - Flow automation in public sector solutions |
| Public Sector Solutions Overview | - Core concepts of Salesforce Public Sector Solutions - Government and public sector use cases |
1. A licensing office wants applications to be reviewed by specialists based on the license category selected by the applicant. The assignment rules may change several times each year as organizational responsibilities evolve. Which solution provides the greatest flexibility?
A) Use Flow with configurable decision logic and queues
B) Create a separate Salesforce org for each license category
C) Require administrators to manually reassign every application
D) Hard-code assignment logic in Apex
2. A Public Sector Organization (PSO) is already using Grants Management from Public Sector Solutions and has users interacting with the PSO digitally via their Experience Cloud site. The Technical Consultant has already configured the site to allow users to create support requests themselves; however, the support team in the PSO often creates Cases on behalf of external users. The PSO has received feedback that users of the Site are unable to see Cases that the support team has created. What can the Technical Consultant configure to make Cases created by the support team visible to the users of the site?
A) Change the Organization-Wide Default settings for Case to Public Read/Write
B) Create or modify a share group for the Profile used for the Site that gives access to Cases
C) Create or modify a permission set that gives access to Cases owned by the support team
D) Create or modify a sharing set for the Profile used for the Site that gives access to Cases
3. A government agency is implementing Public Sector Solutions and is looking for a solution to automatically read the constituent's date of birth from a scanned document and map it to a field in the Application record using the Intelligent Form Reader (IFR). What three steps should a technical consultant configure to satisfy the agency's use case?
A) Set Up Data Extraction
B) Enable OCR Setting in the Document Object
C) Enable Intelligent Form Reader
D) Map Form Types to Objects
E) Enable Data Raptor to read information from a scanned document
4. A government agency is planning for a project Implementation. The project has to comply with regulations for storing protected health information (PHI). What are two different Salesforce security tools that can be used to meet this requirement?
A) Event Monitoring
B) Field Audit Trail
C) Setup Audit Trail
D) Platform Encryption
5. A government agency would like to standardize its grant funding process and is looking for a solution to prioritize and award funds to the most eligible grant-seekers using Public Sector Solutions. What three components should a technical consultant configure to define applicants' eligibility and help with application prioritization?
A) Create an Application Form using OmniScript Designer
B) Create an Application Form using Web-to-Case
C) Create an Expression Set using BRE
D) Create an Application Form using Web-to-Lead
E) Create a Decision Matrix using BRE
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A,C,D | Question # 4 Answer: B,D | Question # 5 Answer: A,C,E |
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