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Real Salesforce EX-Con-101 practice exam questions for easy pass!
Last Updated: Oct 06, 2026
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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery and Scoping | 18% | - Understand customer business objectives and challenges - Define scope and create solution design - Assess organizational readiness for digital transformation - Identify key stakeholders and user personas |
| Topic 2: Implementation and Integration | 28% | - Integrate external systems via APIs and connected apps - Build and configure Experience Builder pages and components - Configure SSO and authentication providers - Implement Einstein bots and chat functionality - Configure email and notification templates - Implement search functionality and content tagging |
| Topic 3: Solution Design and Business Logic | 28% | - Design Experience Cloud site architecture (themes, templates, branding) - Set up and manage CMS content and files - Design data access and visibility rules - Configure Lightning Web Components for customizations - Configure navigation, menus, and site structure - Implement security model (profiles, permission sets, sharing rules) |
| Topic 4: Analytics and Monitoring | 13% | - Implement error handling and logging - Monitor site performance and user engagement - Conduct user feedback collection and optimization - Configure Site.com analytics and reporting |
| Topic 5: Change Management and Training | 13% | - Define support processes and escalation paths - Create training materials and end-user guides - Develop user adoption strategy and documentation - Plan and execute change management activities |
Salesforce Certified Experience Cloud Consultant Sample Questions:
Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using uCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public.
What should the Experience Cloud consultant recommend?
- A. Create a public site for existing partners and allow them to generate token-based referral links for prospect partners.
- B. Create an app for the Internalbusiness development team and allow them to generate token-based referral links for existing partners In their region.
- C. Create a public site for prospect partners, show them a nondisclosure agreement, and allow them to fill out on application form on the site.
- D. Create an authenticated digital experience for partners and allow them to refer other partners in their region.
Correct Answer: B 🗳️
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Dreamscape Flowers (DF) is planning to use Salesforce Partner Relationship Management (PRM) to manage partner lifecycle. DF is aware that SalesforcePRM can help with channel sales, lead distribution, and co- marketing with partners.
Which other three features come standard with Salesforce PRM that DF can leverage without any code customization?
Choose 3 answers
- A. Partner Value Score Matrix
- B. Partner Incentivization Map
- C. Al-Powered Knowledge Base
- D. Case Escalation
- E. Chat
Correct Answer: C,D,E 🗳️
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The Experience Cloud manager has been asked to ensure that a Knowledge article Is visible to Internal Salesforce users,unauthenticated visitors to the site, and third-party authenticated users.
Which two settings need to be configured on the draft article before it is published?
Choose 2 answers
- A. Visible toEmployee
- B. Visible in Public Knowledge Base
- C. Visible to Guest User
- D. Visible to Partner
Correct Answer: A,B 🗳️
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DreamHouse Realty (DR) plans to invite individuals from several new companies to its Broker Portal and would like to differentiate the user experience for each company.
Which three options should the DR systemadministrator use to personalize the look and feel of the portal for each new brokerage?
Choose 3 answers
- A. Audience Targeting
- B. Partner User Roles
- C. Audience Sets
- D. Page Variations
- E. Branding Sets
Correct Answer: A,D,E 🗳️
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Cloud Kicks (CK) is using audience targeting to display pages and components to certain users based on their assigned audience. The New York City account contain multiple departments; all of which belong to that account. One of the page virtualization of the Home page of CK's Experience Cloud site a assigned to the New York City audience. CK also has a Rich Content Editor component within this Home page that is assigned inly to the LegalDepartment audience.
Who will be able to see the Rich Content Editor component?
- A. All Cloud Kicks Experience Cloud site members
- B. Members that are part of both the New York City audience and the Legal Department audience
- C. New York City audience members with the Legal Department sharing set
- D. All New York City audience members.
Correct Answer: B 🗳️
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