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Real Microsoft MS-220 practice exam questions for easy pass!

Last Updated: Sep 05, 2025

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Microsoft MS-220 Practice Q&A's

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For more information about the Microsoft MS-220 Exam visit the following reference link:

Microsoft MS-220 Exam's Reference link

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Briefly explain the Key Features of the Microsoft MS-220 Exam

The Microsoft MS-220 exam is designed to measure your ability to implement and troubleshoot common issues in Exchange Online. The exam tests your skills to configure Outlook on the web, configure multi-factor authentication (MFA), and troubleshoot coexistence with Skype for Business Server.

The following are the key features of this exam:

Outlook on the web You'll need to be able to configure Outlook on the web. This includes configuring mobile devices, configuring email accounts, configuring mail forwarding and vacation responses, and managing delegates. Microsoft MS-220 exam dumps will upgrade your skills to the next level.

Multi-factor authentication (MFA) You'll need to be able to configure MFA for OWA, configure MFA for Exchange ActiveSync (EAS), and configure MFA for POP3/IMAP4 clients, configure certificate requirements for MFA, and manage device registration.

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Microsoft MS-220 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Troubleshoot permissions issues related to calendar sharing
  • Determine why content for a published calendar is not up to date
Topic 2
  • Troubleshoot domain setup and configuration issues
  • Troubleshoot issues where mail destined for one tenant is incorrectly routed to another tenant
Topic 3
  • Review and interpret message trace results and policies associated with those results
  • Troubleshoot Exchange Online access to public folders
Topic 4
  • Troubleshoot issues with messages that are not encrypted or decrypted as expected
  • Troubleshoot issues related to mail flow for hybrid deployments
Topic 5
  • Troubleshoot Exchange Online configuration issues
  • read and analyze SMTP protocol logs for hybrid deployments and third-party systems
Topic 6
  • Troubleshoot messages that are categorized as false positive or false negative
  • Determine whether the sender SPF DMARC and DKIM records are valid
Topic 7
  • Determine which rules are triggered when an email arrives at a user’s inbox
  • Troubleshoot DNS-related mail flow issues
Topic 8
  • Troubleshoot issues reported by Microsoft Defender for Office 365
  • Troubleshoot issues creating and applying retention policies
Topic 9
  • Troubleshoot revocation issues for encrypted emails
  • Outlook client cannot connect to Exchange Online mailbox
Topic 10
  • Describe how to obtain Outlook client configuration information
  • Interpret message properties used by message records management (MRM)
Topic 11
  • Troubleshoot bulk actions including email creation, moves, modifications, and deletion
  • Determine when to restore or recover an inactive mailbox
Topic 12
  • Troubleshoot Outlook continuously asking for Exchange Online password
  • Troubleshoot issues synchronizing remote recipient attributes with Exchange Online
Topic 13
  • Identify mobile device access states and what the states indicate
  • Troubleshoot Exchange Online mail flow issues
Topic 14
  • Interpret and troubleshoot validation errors encountered during object provisioning
  • Troubleshoot issues publishing and accessing calendars shared with external users

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220

What are the steps to follow for the registration for the Microsoft MS-220 Exam?

The steps to follow for the registration for the Microsoft MS-220 Exam are:

  • Choose the exam you want to take from the list and click “Register Now”.

  • First, visit the Microsoft Learning site and click on the “Register Now” button.

  • Select your country and your preferred language.

  • Select the Prices of Exam and check Microsoft certification exams.

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