Get real C_C4HFSM_91 exam questions for better preparation

Real SAP C_C4HFSM_91 practice exam questions for easy pass!

Updated: Aug 10, 2026

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SAP C_C4HFSM_91 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Application Associate - SAP Field Service Management 19Q1
Exam Number:C_C4HFSM_91
Certificate Validity Period:Certification valid for the respective SAP product release
Real Exam Qty:80
Passing Score:63%
Exam Format:Multiple Choice, Multiple Response, Scenario-Based Questions
Related Certifications:SAP Certified Application Associate - SAP Service Cloud
SAP Customer Experience Certifications
Exam Price:USD 550
Available Languages:English
Exam Duration:180 minutes
Sample Questions:SAP C_C4HFSM_91 Sample Questions
Exam Way:SAP Certification Hub online proctored exam or authorized SAP testing center.
Pre Condition:No mandatory prerequisite certification. SAP recommends practical experience with SAP Field Service Management implementation and configuration.
Official Syllabus URL:https://training.sap.com/certification/c_c4hfsm_91-sap-certified-application-associate---sap-field-service-management-19q1-g/

SAP C_C4HFSM_91 Exam Syllabus Topics:

SectionWeightObjectives
Customer Self-Service and Crowd Service< 8%- Customer Engagement
  • 1. Customer Communication
  • 2. Self-Service Portal
  • 3. Crowd Workforce Management
Master Data Management12% - 18%- Master Data Configuration
  • 1. Equipment and Installed Base
  • 2. Business Partners
  • 3. Organizational Structures
  • 4. Data Import and Maintenance
Smartforms and Reporting8% - 12%- Forms and Documentation
  • 1. Customer Sign-Off
  • 2. Reporting and Output Generation
  • 3. Smartform Design
  • 4. Template Management
Business Rules and Automation8% - 12%- Automation Features
  • 1. Business Rules
  • 2. Workflow Automation
  • 3. Notifications and Triggers
Analytics and Reporting8% - 12%- Business Analytics
  • 1. Performance Analysis
  • 2. Operational Reporting
  • 3. KPIs and Metrics
  • 4. Dashboards
Mobile Field Service Execution12% - 18%- Mobile Application Usage
  • 1. Time and Material Recording
  • 2. Workflow Management
  • 3. Activity Execution
  • 4. Offline Capabilities
Administration and Configuration8% - 12%- System Administration
  • 1. User Management
  • 2. Security Configuration
  • 3. Permissions and Roles
  • 4. Company Settings
Integration8% - 12%- System Connectivity
  • 1. SAP C/4HANA Integration
  • 2. API Usage
  • 3. SAP ERP Integration
  • 4. Data Synchronization
Planning and Dispatching12% - 18%- Resource Planning
  • 1. Capacity Planning
  • 2. Skills and Availability Matching
  • 3. Assignment Management
  • 4. Scheduling and Dispatching

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. Which statements are wrong? Choose the correct answer.

A) One service call in ERP is always matched to only one assignment in the cloud
B) Activities can belong to one service call only
C) Activities can belong to more than one service call
D) One service call in ERP is always matched to more than one assignment in the cloud


2. A company provides equipment that incorporates several sensors which can send data to the Internet.
How can I send data from the sensors to the FSM Cloud? Choose the correct answer.

A) You can develop integrations between these sensors and the FSM Cloud using APIs.
B) You will need to buy an Internet-of-Things kit from Amazon.


3. If your customer would like to approve efforts. expenses. materials and mileage before it synchronizes to the ERR how can he do that? Choose the correct answer.

A) He can only approve in the ERP
B) He can approve from his Field Services mobile app.
C) He can go to Workforce Management and access the "Time and Material Journal", where he will be able to approve. reject or make changes to these entries.


4. On mobile, can you access customized reports offline. Determine whether this statement is True or False.

A) True
B) False


5. SAP FSM uses full-text search / elastic search in its web applications views and filters. Determine whether this statement is True or False.

A) True
B) False


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A
Question # 3
Answer: C
Question # 4
Answer: A
Question # 5
Answer: B

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