Get real HP2-H65 exam questions for better preparation
Real HP HP2-H65 practice exam questions for easy pass!
Updated: May 27, 2026
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HP Selling HP Personal Systems Services 2018 Sample Questions:
1. Your customer has an aging PC fleet that needs to be refreshed. There are two major concerns:
*Meeting environmental policies when disposing of the aging PCs
*Protecting the new PCs from theft and keeping sensitive data secure
Which solution would you offer to your customer?
A) Next Business Day onsite + Labeling and Tagging
B) Installation services + Labeling and Tagging + Data and Device Security
C) Deinstallation. Sanitization. and Recycling + Labeling and Tagging + Data and Device Security
D) Deinstallation + Image load + Installation services
2. What are some of the benefits to customers who take advantage of the Installation Services? (Select two.)
A) provide customers with return packaging in case they decide to exchange products
B) get installation training to help the customer stay involved in each step of the process
C) optimize the customer's IT resources with expert deployment
D) get expert supervision while the IT team installs the new devices to ensure it is done correctly
E) achieve global consistency in the installation and setup of devices
3. Which two discovery questions would help you decide if a potential customer is ready for a conversation about the Configure services? (Select two.)
A) What if you could reassign your IT staff to core business functions instead of spending time managing device rollouts?
B) How do your employees currently migrate their data?
C) How do you manage the complexity of dealing with your devices, network, and software Issues?
D) Do you have employees who travel frequently?
E) How do you make changes to BIOS settings for the new PCs that arrive at your site?
4. In addition to using your company's price list, which tool should you use as a reference to get pricing information when no special discount is requested?
A) HP Channel Services Network
B) HP Support Center
C) HP Sales Central
D) HP Care Pack Central
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C,D | Question # 3 Answer: A,E | Question # 4 Answer: B |
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