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Avaya 7004.1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Communication Server 1000 Architecture- System architecture and components
  • 1. Avaya Aura integration and system roles
    • 2. Communication Server 1000 hardware platforms
      Topic 2: Networking and High Availability- Network connectivity and resiliency
      • 1. IP networking for Communication Server 1000
        • 2. Redundancy, survivability, and failover mechanisms
          Topic 3: Troubleshooting and Diagnostics- Fault isolation and recovery
          • 1. Network and telephony problem resolution
            • 2. Alarm and log analysis
              Topic 4: Installation and System Administration- Configuration and administration
              • 1. Dial plan and feature administration
                • 2. User and device configuration
                  Topic 5: Maintenance Operations- Routine maintenance procedures
                  • 1. Software upgrades and patch management
                    • 2. Backup and restore operations

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      Question 1

                      When configuring Zone Based Dialing, what option would you select to create new zones for routing calls through a centralized Call Server?

                      A. Bandwidth Zones link
                      B. Dialing Configuration Details link
                      C. Numbering Zones link
                      D. Dialing Configuration Details for Flexible Dial Plan link


                      Question 2

                      Given the following network characteristics:
                      three Communication Server 1000 RIs. 7 x systems IP Peer Networking required DN uniqueness cannot be maintained route calls using site Location Codes (LOCs)
                      Which type of dialing plan is recommended for this call routing scenario?

                      A. Uniform Dialing Plan (UDP)
                      B. Flexible Numbering Plan (FNP)
                      C. Coordinated Dialing Plan (CDP)
                      D. Network Attendant Numbering Plan


                      Question 3

                      Click the Exhibit button.


                      An employee at a company is placing a call to telephone number 214-774-3299. The employee, believing this is a toll call, dials 9-1-214-774-3299. However, this call is a local call.
                      Access Code 1 = 9
                      The Central Office utilizes a 7-digital dialing plan.
                      Given the DMI indexes programmed into this Communication Server 1000 shown in the exhibit, which DMI would be used to modify the dialed digits to outpulse the correct digits to the Central Office?

                      A. DMI Table 4
                      B. DMI Table 1
                      C. DMI Table 3
                      D. DMI Table 2


                      Question 4

                      Click the Exhibit button.

                      Consider the a customer's dialing plan shown in the exhibit, which detail on-net and off-net dialing requirements:
                      TIE trunks between Location A and Location B are currently out of service.
                      TIE trunks between Location B and Location D are currently out of service.
                      All over TIE trunks are fully functional.
                      Which route will a call to LOC 304-2001 take if it originates from location B?

                      A. TIE BD to Location D.
                      B. The call will not leave the originating PBX
                      C. TIE BD to Location D, then TIE CD to Location C then TIE AC to Location A
                      D. TIE AB to Location A.


                      Question 5

                      When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
                      What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?

                      A. The ZBN_PACKAGE (420) needs to be disabled.
                      B. The CDP dialing plan needs to be programmed.
                      C. Number Zones need to be configured
                      D. Nothing, Zone Based Dialing cannot be configured in Element Manger.


                      Solutions:

                      Question 1
                      Answer: D
                      Question 2
                      Answer: B
                      Question 3
                      Answer: D
                      Question 4
                      Answer: B
                      Question 5
                      Answer: C

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