A fully updated 2023 CRT-211 Exam Dumps exam guide from training expert itPass4sure
Provides complete coverage of every objective on exam and exam preparation CRT-211
NEW QUESTION # 38
Which value rolls up for both customizable and collaborative forecasting?
- A. Amount
- B. Expected revenue
- C. Quota
- D. Opportunity amount
Answer: D
NEW QUESTION # 39
The Cloud Kicks online Lead Intake form was recently updated to allow for new choices on some older picklist fields. The leads are all being created properly in Salesforce, but reps are getting errors as they try to work the leads.
What tool should the administrator use to evaluate what is causing the errors?
- A. Setup Audit Log
- B. Record History
- C. Login History
- D. Debug Log
Answer: D
Explanation:
Debug Log is a tool that captures information about database operations, system processes, and errors that occur when executing a transaction or running a unit test. Debug Log can help troubleshoot issues related to triggers, workflows, validation rules, or other custom logic by showing the order of execution and the values of variables and expressions
NEW QUESTION # 40
Universal Containers has four sales region: North America, APAC, EMEA, and LATAM. Each sales region is led by a VP of sales. Each of the VPs wants to have a dashboard emailed to them every Monday morning that contains components with only the data for their region. How can an administrator meet this requirement?
- A. Create one dashboard that includes a filter for each region, scheduled to be delivered on Monday mornings
- B. Create one dashboard using Visualforce to create a filter, scheduled to be delivered on Monday mornings
- C. Create a reporting snapshot and check the dashboard option, scheduled to be delivered on Monday mornings
- D. Create a separate dashboard with data specific to each sales VP, scheduled to be delivered on Monday mornings
Answer: A
NEW QUESTION # 41
Universal Container wants to relate multiple projects to opportunities to track change orders when new order items added to the project. All Opportunity team members should have access to the opportunity, but only opportunity owners should have access to the change orders. What relationship type should be used to meet these requirements?
- A. Hierarchical
- B. Master Detail
- C. Lookup
- D. Many to Many
Answer: C
NEW QUESTION # 42
Sales management wants a small subset of users with different profiles and roles to be able to view all data for compliance purposes. How can an administrator meet this requirement?
- A. Enable the View All Data permission for the roles of the subset of users
- B. Create a new profile and role for the subset of users with the View All Data permission
- C. Assign delegated administration to the subset of users to View All Data
- D. Create a permission set with the View All Data permission for the subset of users
Answer: D
NEW QUESTION # 43
What will happen when you use dataloader?
- A. Once transfer - apex test code will automically run
- B. Manual sharing rules will not carry over
- C. Ownerbase sharing will be recalculated
- D. Components will be transfer along with dependants
Answer: B
NEW QUESTION # 44
An administrator created two record types on the Account object: Internal Customers and External Customers. A custom profile called Sales has the External Customers record type assigned. The sharing rules for Accounts arm set to Public Read Only. On occasion. Sales users notice that an Account record has the wrong record type assigned. The administrator has created a screen flow that will change the record type on the user's behalf.
What will happen to the Sales user's record access after running this flow?
- A. Edit access will be lost to the record.
- B. Record Access remains the same.
- C. Read access will be lost to the record.
- D. A new record owner will be assigned.
Answer: B
Explanation:
Changing the record type of a record does not affect the record access of a user. Record access is determined by the organization-wide default, role hierarchy, sharing rules, manual sharing, teams, and ownership. Record type only affects the page layout and picklist values that are available for the record. Therefore, if a user has access to a record before changing its record type, they will still have the same access after changing its record type. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.security_sharing_overview.htm&type=5
NEW QUESTION # 45
Ursa Major Solar (UMS) receives hundred of cases every week from both consumers and retail partners. UMS wants to ensure it's meeting all service-level agreements to maintain high levels of customer satisfaction.
What should the administrator do to help meet this goal?
- A. Set up and configure Entitlement Process to design timelines and track issue resolution.
- B. Design a Net Promoter Score survey using Surveys that is automatically sent when a case is closed.
- C. Expose the Service Contracts object in the Service Console for an agent to view when working a case.
- D. Configure the Milestones object on Service Contracts to sequential milestones for common case issues.
Answer: A
Explanation:
An entitlement process is a feature that allows you to define and enforce service-level agreements (SLAs) for your customers based on certain criteria and timelines. An entitlement process consists of milestones and actions that represent required steps and time limits for resolving customer issues. You can use entitlement processes to track if your support team is meeting your SLAs and provide consistent service quality to your customers. In this case, you can set up and configure entitlement processes for different types of cases and assign them to accounts or contacts based on their service contracts or warranties. Reference: https://help.salesforce.com/s/articleView?id=sf.entitlements_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.entitlements_process.htm&type=5
NEW QUESTION # 46
The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records.
Why arc records being updated with data that violates the validation rule?
- A. The data change Is triggered by an update record Flow element.
- B. The user has the Modify All Data permission on the object.
- C. The field is being updated by a workflow field update.
- D. The field is being updated by an Apex before trigger.
Answer: C
NEW QUESTION # 47
An administrator needs to create a junction object called Account Region to link the standard Account object with a custom object called Region.
Once the junction object is created, what are the next two steps the administrator should take?
Choose 2 answers
- A. Create a master-detail relationship field on the Account object to the junction object.
- B. Configure a master-detail relationship field on the junction object to the Account object.
- C. Build a master-detail relationship field on the Region object to the junction object.
- D. Make a master-detail relationship field on the junction object to the Region object.
Answer: B,D
NEW QUESTION # 48
What should an administrator consider when setting up and maintaining salesforce knowledge? choose 3
- A. Data category visibility is assigned through roles and profiles.
- B. Article version numbers must be assigned by a knowledge manager for tracking.
- C. knowledge settings must be configured to allow users to create an article from a case
- D. Enabling knowledge on a user record requires licensing.
- E. solution category browsing must be enabled in solution settings.
Answer: A,C,D
NEW QUESTION # 49
Cloud Kicks (CK) has introduced its new Alpha Shoe line. Customers create cases from CK's website. Managers receive a report of all cases created last week. Managers would like a way to easily see in the report if the customer refers to the new shoe line in the case subject.
How should the system administrator modify thr report meet this request?
- A. Build a row-level formula.
- B. Add a cross-filter and a with' sub-filter.
- C. Change the format to a joined repi
- D. Include a contains filter on Subject.
Answer: D
NEW QUESTION # 50
What are the three types of Milestone Actions that you can trigger when working with Entitlements? (Select 3)
- A. Violation Action
- B. Completion Action
- C. Success Action
- D. Starting Action
- E. Warning Action
Answer: A,C,E
NEW QUESTION # 51
The Marketing Manager has requested that a field be added to each account that displays the number of contacts associated with that account. The manager wants to use this field as part of an email marketing segmentation strategy. How can this requirement be met?
- A. Create a roll-up summary field that counts the number of contacts and displays that count on the account.
- B. Create a custom field on the account. Use a workflow rule to update the field when contacts are added or deleted.
- C. Create a custom formula field on the account using the count() function to count the number of related contacts.
- D. Create a custom field on the account. Use an Apex trigger to update the field when contacts are added or deleted.
Answer: A
NEW QUESTION # 52
A user at Ursa Major Solar is experiencing a flow error while trying to process a record to the next status. The users with the same access can process records without any errors.
What should the administrator do to troubleshoot the issue?
- A. Change the flow to run as System Context Without Sharing - Access All Data.
- B. Grant the user the Modify All permission to ensure they have full system access.
- C. Grant the user more data access by moving them higher in the role hierarchy.
- D. Use the flow debug option and set the selection to Run as another user.
Answer: D
Explanation:
The flow debug option is a tool that allows you to test and troubleshoot your flow by running it in debug mode and inspecting the values of variables and resources at each step. You can also set the debug mode to run as another user and see how the flow behaves for different users with different permissions and settings. In this case, using the flow debug option and setting the selection to run as another user can help identify why one user is experiencing a flow error while others are not. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_debug.htm&type=5
NEW QUESTION # 53
Sales reps at Ursa Major Solar often give discounts depending on the configuration of the solar panel system. Customers want to know what the different configuration options are. Sales management wants to ensure the opportunity pipeline is as accurate as possible.
What should sales reps do to ensure their quotes and opportunities reflect their sales?
- A. Create a new quote record for each of the different product configurations. Sync the most likely to be purchased back to the opportunity.
- B. Use the products related list to associate the different configurations with the opportunity. Update the Amount field with the most likely purchase price.
- C. Create new opportunities for each quote request. Change the forecast category to omitted for all except the most likely to be purchased.
- D. Update the quote record each time the customer requests a different product configuration, and clicks the sync button to update the opportunity.
Answer: A
Explanation:
Creating a new quote record for each of the different product configurations and syncing the most likely to be purchased back to the opportunity will ensure that their quotes and opportunities reflect their sales. This way, sales reps can show customers different options and prices, and keep track of which one is most likely to close. Syncing a quote with an opportunity will update the opportunity amount, stage, and expected revenue fields based on the quote information. Reference: https://help.salesforce.com/s/articleView?id=sf.quotes_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.quotes_syncing.htm&type=5
NEW QUESTION # 54
What sums up to the Manager on both the Collaborative and Customizable Forecasting?
- A. Quota Amount
- B. Expected Revenue
- C. Opportunity Amount
- D. Product Quantity
Answer: C
NEW QUESTION # 55
Cloud Kicks has a Process Builder which should trigger upon a status change from on approval process. The Process Builder triggers if the status is updated manually, but not as a result or the approval process update.
What could the administrator do to troubleshoot the issue?
- A. Check the Reevaluate Workflow Rules After Field Change box on the Approval Process Field Update Action.
- B. Check the Approval Process to make sure it is on the correct version.
- C. Turn Recursion the Process Builder under the Advanced Settings so the Process Builder fires again.
- D. Change the value with a Specific New Field Value so the Process Builder knows what value to look for.
Answer: A
NEW QUESTION # 56
The VP of sales at Universal Containers has reported that users are changing the stage of opportunity records that they do not own. The VP wants only the owner of an opportunity to be able to change the stage of an opportunity-wide Default are set to pubic read/write.
Which validation rule should the administrator use to allow only the record owner to edit the stage field?
- A. AND(PRIORVALUE (StageName), Ownerid < >; $user,id)
- B. NOT(PRIORVALUE(StageName) , Ownerid = $user.id)
- C. NOT(ISCHANGED(StageName) , ownerid = $user.id)
- D. AND(ISCHANGED(StageName) < >; $user.id)
Answer: D
NEW QUESTION # 57
The security department at AW Computing wants to prevent users from exporting more data than they need. Included in this request is limiting records containing sensitive information, such as bank accounts and Personal Identifiable Information (PII).
Which feature should an administrator recommend to help limit what data is exported?
- A. Salesforce Platform Encryption
- B. Muted Permission Sets
- C. Export Data Settings
- D. Salesforce Shield
Answer: C
Explanation:
Export Data Settings is a feature that allows you to control which users can export data from Salesforce and how much data they can export at a time. You can enable or disable the Export Reports permission for different profiles or permission sets, and set a maximum number of records that can be exported per hour for your org. You can also restrict the export of sensitive data by using field-level security or encryption. Reference: https://help.salesforce.com/s/articleView?id=sf.admin_exportdata.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.admin_general_permissions.htm&type=5
NEW QUESTION # 58
The inside sales manager at Universal Containers wants to be able to report on how long leads have a Lead Status of "Open" before the status changes to another value. Additionally, the sales team has requested the status value be changed with fewer clicks. What should the administrator do to meet this requirement?
- A. Use a workflow rule that sends an email when the Lead Status is changed and an approval process to update the status
- B. Use a formula field to calculate the difference between the current and created date when the status changes
- C. Use a publisher action to change the status value and a workflow rule to update a date field
- D. Turn on Field History tracking for the lead status field and create a report based on that field
Answer: D
NEW QUESTION # 59
To set the default level of access for users to be able to access each other's records, you would use:
Select one:
- A. Sharing Rules.
- B. Territory Management
- C. Organization Wide Defaults.
- D. The Role Hierarchy.
Answer: C
NEW QUESTION # 60
which two features of Enterprise Territory Management are available in the Salesforce1 mobile app? choose 2 answers
- A. View a list of territories to which the current user is assigned.
- B. Change a user's list of assigned territories.
- C. Assign an account to a new parent territory.
- D. Change the assigned territory on an Opportunity record.
- E. View a list of assigned territories on the account.
Answer: C,E
NEW QUESTION # 61
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To take the Salesforce CRT-211 exam, candidates must first have obtained the Salesforce Certified Administrator certification. This prerequisite ensures that candidates have a solid foundation in Salesforce administration and are ready to delve deeper into the platform’s advanced features. The CRT-211 exam is available online and can be taken from anywhere, making it convenient for busy professionals to fit certification preparation into their schedule.
Salesforce CRT-211 (Certification Preparation for Advanced Administrator) Certification Exam is designed to test the knowledge and skills of Salesforce Advanced Administrators. CRT-211 exam is intended to validate the expertise of professionals who can design, build, and implement customizations and enhancements that optimize the Salesforce platform for their organization. CRT-211 exam is available to individuals who have already obtained the Salesforce Certified Administrator credential.
Tested Material Used To CRT-211: https://freetorrent.itpass4sure.com/CRT-211-practice-exam.html
