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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. How is unconditional linking different from conditional linking for a linked column in a report?

A) Unconditional linking is based only on variables, whereas conditional linking is based on run-time selectable filters.
B) Unconditional linking can display summaries from a single table, whereas conditional linking can display summaries from several tables.
C) Unconditional linking can be used only to open other reports, whereas conditional linking can open reports or dashboards.
D) Unconditional linking always opens the same report or dashboard, whereas conditional linking can opendifferent reports or dashboards depending on the value you drill down.

2. Your client wants a report to see all the incidents with status groupedunder the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?

A) Applied Filter
B) Slicing
C) Bucket Filter
D) Rollups
E) Auto Filter

3. Which two statements are true about Connect Web Services for a SOAP Batch Operation? (Choose two.)

A) If bulk CRUD operations are used in a batch operation, the server will only allow for a total of 10,000 objects to be processed.
B) In a batch request, the server will allow up to 100 transactions.
C) The "CommitAfter" attribute can only be set at the end of the last transaction in a batch request.
D) If a new transaction is in the batch request after the failed transaction, the transaction will not run.
E) A batch operation can be used to send multiple heterogeneous operation requests to the server in a single SOAP request.

4. You want to create a report in which your customer can enter any date and generate all the incidents created on that date.
Which type of report and variable should you use?

A) Custom report with Predefined List variable
B) Custom report with AdHoc Value variable
C) Standard report with Replacement Value variable
D) Standard report with User Defined List variable

5. Which three types of answers can be added to the knowledge base? (Choose three.)

A) XML
B) URL
C) File Attachment
D) HTML
E) TEXT

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