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Apple OS X v10.8 Troubleshooting Sample Questions:

1. A user tries to launch an app named "Dangerous" on OS X Mountain Lion and sees the following warning: "Dangerous" comes from an unidentified developer. Your security preferences are set to block installation of applications from unidentified developers." What can the user do to open the application?

A) Open the Mac App Store preferences, then change the Application Security settings.
B) Control-click or right click the icon of the app, select Open from the contextual menu or select 'Anywhere' under System Preferences > Security & Privacy > General > Allow applications downloaded from:
C) Contact the vendor of the app and ask them to send a product registration key.
D) Delete the app and try downloading a fresh copy from the internet.

2. Valerie uses OS X Mountain Lion on her MacBook Pro and completed a Time Machine backup just before her vacation. She accidentally deleted an important file that she was updating during the trip and did not bring the backup drive with her. How can she use Time Machine to recover the file?

A) Hold the option key then click the Finder Go menu and choose Local Snapshots.
B) Restore the file from a local snapshot by entering Time Machine, finding the file, and clicking Restore.
C) Boot to OS X Recovery and choose Restore files from a Time Machine Backup.
D) The file can only be restored when she returns home and has access to the backup hard drive.

3. Which of the following is a supported destination for an OS X Mountain Lion installation?

A) a hard disk or SSD with the GUID partition scheme
B) ahard disk or SSD without a partition scheme
C) a hard disk or SSD with the APM partition scheme
D) a hard disk or SSD with the MBR partition scheme

4. What is a kernel extension in OS X?

A) A software driver that provides driver support for hardware, networking, and peripherals.
B) A user specific software library.
C) A place to store global system preference settings.
D) The system for starting, stopping and managing daemons, applications, processes, and scripts.

5. Mark's MacBook Air displays a gray screen and will not complete startup. What should you try first to resolve this issue?

A) Single User
B) TargetDiskMode
C) Verbose mode
D) Reset PRAM/NVRAM

Solutions: