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HP Selling HP EMEA cMPS Sample Questions:

1. What is a benefit for HP partners in the Channel Managed Print Services program?

A) Providing a complete copying solution to customers
B) Purchasing HP services directly from HP
C) Learning to use printers as if they were copiers
D) Leveraging the quality and recognition of the HP brand

2. Which two major types of HP imaging and printing solutions are available to customers? (Select two.)

A) Re-manufactured supplies solutions
B) Direct mail accessories that auto install
C) Third-party solutions integrated in the device
D) HP solutions integrated in the device
E) Optional solutions that extend functionality

3. What are obligations of the partner that participates in the HP Channel Managed Print Services program? (Select three.)

A) Use HP Original Supplies.
B) Offer assessmentservices
C) Report contract and supplies activity monthly via HP ICPP portal
D) Offer a break-fix service.
E) Provide onsite service engineers for the customer.
F) Only use Commercial MFP Product Portfolio.

4. When is it appropriate for an HP partner in the Channel Managed Print Services program to work with HPFinancialServices?

A) It is the partner's decision to select the financing company, and HP Financial Services is an option.
B) It is appropriate only when HP Superdome servers are included in the contract
C) It is always appropriate
D) It is appropriate if the contract contains more than 50% HP hardware.

5. Which statement best describes the usage of the pricing tool in the Channel Managed Print Services program?

A) Pricing tool results must be checked by the HP Partner Account Manager before presenting them to the customer
B) Use of the pricing tool is mandatory for the first three deals in a month
C) The HP partner can choose whether or not to adopt the tool.
D) The HP partner must use the pricing tool for contract calculation.

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